Shipping policy
Super IT – Shipping Policy
Effective Date: August 7, 2026
At Super IT, we strive to deliver your order as quickly and efficiently as possible.
Delivery Timeframes
-
Major Centres: Orders are typically delivered within 2–3 business days after payment has been confirmed.
-
Outlying & Remote Areas: Deliveries to outlying or remote locations may take longer depending on the courier network and location.
Please note that delivery times are estimates and may vary.
Order Processing
Orders are processed during normal business hours, Monday to Friday (excluding public holidays). Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.
Delivery Delays
While we make every effort to ensure timely delivery, Super IT is not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:
-
Courier delays
-
Industrial action or strikes
-
Severe weather conditions
-
Natural disasters
-
Public holidays
-
Civil unrest
-
Road closures or traffic disruptions
-
Any other force majeure events
In the event of a delay, we will do our best to keep you informed of your order status.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address. Super IT cannot be held liable for delays or additional costs resulting from incorrect or incomplete address information.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Super IT
Email: info@super-it.co.za